Table Service POS Solutions

Learn why so many table service operators have turned to POSitouch

The ultimate POS solution.

POSitouch has provided technologically advanced solutions to the table service industry for over three decades. Our client base ranges from national chains to independent operators and all have come to utilize our state-of-the-art POS systems as an invaluable tool for managing their businesses.

The vast functionality provides tremendous flexibility in creating “custom” fit solutions. Years of customer input and feature development provide many options in terms of how the system can assist in operating a restaurant.

Menu

Powerful Features

POSitouch provides robust functionality to meet the needs of any table service establishment.

Table Management

  • Manage table turns
  • Up to six definable color changes to show table status
  • Easily see the status of an order in the kitchen
  • View seat map by server, time, or section

Inventory Tracking

  • Ingredient-level detail
  • Critical item counts and par levels
  • Automatic purchase order generation based on par levels
  • Daily, weekly and monthly counts

Labor Management

  • Track time and attendance
  • Build and enforce schedules based on forecasts, budget or templates
  • Generate payroll reports
  • Validate employee clock in/out
  • Manage new hires, transfers and terminations

Tip Management

  • Easily set up tip pooling
  • Distribute tips based on shares, hours worked, or job/position
  • Flexible Teams feature automatically apportions sales and tips to service teams

Kitchen Display

  • Send menu items to the kitchen and prep stations based on the length of time preparation takes.
  • Individual prep stations can view the items they are responsible for by item.
  • When an order is complete, the order will turn green and bump to the head of the expeditor’s line.
  • When the expeditor bumps an order, a Runner’s slip will print.
  • Multiple display formats including windowed and variable.

Delivery

  • Caller ID integration to automatically identify the caller from your customer database
  • Driver management with dispatch tools, order timing, and cash accountability
  • Easily reorder from a customer’s order history
  • Multiple customer accounts can be assigned to the same delivery address, ideal for office buildings
  • Delivery zone customization

Integrated Payment Processing

Valuable business analytics are available at your fingertips with POSitouch’s comprehensive reporting.

Free EMV payment terminals for each workstation

Free SkyTab pay-at-the-table devices available

Point-to-point encryption and tokenization for maximum security

Competitive processing rates

Integrated gift & loyalty card processing

Advanced Reporting

Valuable business analytics are available at your fingertips with POSitouch’s comprehensive reporting.

Sales Reports

Know when and what was sold, including server productivity reports

Efficiency Reporting

Know the top sales people and the efficiency of the kitchen with easy to read reports and custom filtering

Auditing Reports

See your discounts, comps and coupons for a day, week or arbitrary period

Time & Attendance

All your payroll-related information, plus sales-related statistics

All of these reports can be filtered and sorted to deliver just the information you need, exactly how you need it.

Lighthouse Business Management System

In addition to advanced reporting capabilities, our Lighthouse platform delivers a wide range of customer engagement and business management tools:

Social Media Management

Schedule posts, track the performance of your content, and manage all your social media accounts in one place

E-Mail
Marketing Tools

Set up welcome emails, promotional offers, and more using built-in tools to improve customer loyalty

Online Reputation Management

View ratings and reviews from multiple websites and easily respond to customers to maintain your online reputation

Enhance Your POS with 3rd Party Apps

Lighthouse also features a developer marketplace with a variety of certified third-party apps that seamlessly integrate with your POS system for added functionality. These include apps for online ordering, online reservations, accounting, payroll, capital, loyalty, and much more!

Learn More

Cloud Connectivity

Stay connected to your entire operation with POSicloud

POSicloud is a powerful business management tool that enables you to access your sales information from any computer or mobile device. In addition to advanced reporting capabilities, POSicloud also provides real-time notifications via email or text to notify you of any potential issues at your business. POSicloud puts your business at your fingertips!

Site Dashboard

Monitor “system health” for each individual site from a central location.

Cloud Reporting

A wide range of configurable reports can be viewed for multiple locations or a single location on any tablet, mobile device, or desktop PC.

Mobile Alerts

Set up real-time notifications to alert management via text message or email when various situations occur such as overtime, break violations, minors, cash in the drawer, discounts and comps.

Menu Management

Manage menu databases for multiple sites from a central location, including pricing promotions and site-specific menu variances.

Cutting Edge Mobile Technology

Enhance your POS operations with state-of-the-art mobile solutions from POSitouch.

Mobile POS

  • Wireless tablets and handheld devices can be used as full POSitouch terminals.
  • These devices can run on Windows, Windows CE, and Android and provide exactly the same user interface as do our fixed position terminals.

Pay-at-the-Table

  • SkyTab is a cutting-edge pay-at-the-table solution that integrates seamlessly with POSitouch.
  • SkyTab combines state-of-the-art hardware with simple and intuitive software.
  • The customer-friendly payment interface supports EMV chip cards, NFC mobile payments, and traditional swiped card transactions, and includes the ability to split checks, add tips, and more.
  • Waitstaff can re-order menu items from the device, making it quick and easy to order another round of drinks or add a second appetizer.
  • Prompt customers to rate their experience and alert management when a patron isn’t satisfied to facilitate customer engagement and avoid negative online reviews.
  • E-receipt option allows you to automatically populate your customer database to set up email marketing and loyalty campaigns.

World-Class Enterprise Solutions

POSitouch caters to some of the most well-known restaurant chains in the country and has the expertise and capabilities to scale to even the largest enterprise operations.

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Customizable Solutions

Any enterprise architecture can be accommodated, including corporate-owned locations, franchise models, or a combination of both.

Configuration Management

The POS databases for all stores can be centrally managed to reflect differences in products, menus, and prices.

Data Migration & Warehousing

Sales, labor and inventory data from the store level can be extracted automatically and easily incorporated into any database or data warehousing solution at any tier of the enterprise.

Easily manage your sites from anywhere in the world.

With these powerful tools, POSitouch enables multi-unit operators to manage and control their many sites, locally or around the world, from any location. This facilitates new product launches or menu changes by electronically distributing new menu items or updating prices. It also allows for rapid analysis of data to know how products are moving chain-wide and which ones are profitable. POSitouch’s world-class enterprise offerings are scalable to handle any chain environment, with the state-of-the-art tools to give you an edge on your competition.

Ready to take your restaurant to the next level?

We can help. Let's Talk.

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